in support requests from developers
Accelerated project launches: with comprehensive tutorials and reference materials, the rate of new dApps deployed on Dapp Nova roughly doubled
Dapp Nova is a Web3 startup based in Amsterdam that operates a next-generation blockchain platform for decentralized applications (dApps). It provides developers with tools to write smart contracts, interact with a custom blockchain network, and leverage a suite of APIs and command-line (CLI) tools for deploying their applications. Dapp Nova’s success depends on building a vibrant developer community around its platform, making it crucial that programmers can easily learn and build on the technology.
Dapp Nova had invested heavily in technology innovation, but its developer documentation lagged behind. The company maintained a basic reference for its smart contract language and APIs, as well as a CLI user guide, but these resources were fragmented and difficult to navigate. New developers often felt overwhelmed trying to piece together information scattered across a wiki, GitHub README files, and an outdated documentation site. Common complaints included a confusing organization of topics and a lack of beginner-friendly tutorials. Developers also noted there were insufficient examples for real-world use cases. As a result, Dapp Nova’s developer support team was inundated with repetitive questions, and some developers abandoned projects due to the steep learning curve. To improve developer onboarding and retention, Dapp Nova recognized the need for a thorough overhaul of its documentation and information architecture.
Dapp Nova turned to Perfect Documentation for a comprehensive solution to revamp its developer docs. Perfect Documentation’s API Documentation specialists began by evaluating the existing documentation structure and gathering feedback from the Dapp Nova community. They formulated a plan to rewrite and reorganize content to create a more intuitive developer portal (used Confluence to consolidate).
The overhaul started with designing a clear information architecture: sections were restructured into logical categories (Getting Started, Tutorials, API Reference, SDK Guides, and FAQs), ensuring developers of all experience levels could quickly find relevant information.
Our technical writer, experienced in blockchain technologies, then updated the core reference documentation for Dapp Nova’s APIs and CLI, correcting inconsistencies and improving clarity. Equally important, they developed step-by-step onboarding tutorials that guide developers through building and deploying their first smart contract on Dapp Nova. These tutorials were supplemented with code snippets and diagrams illustrating key concepts like transaction flows and the smart contract lifecycle.
To address the needs of advanced users, the documentation also included best practices and troubleshooting guides for optimizing dApp performance on the Dapp Nova network. Additionally, Perfect Documentation introduced a contribution guide and style guide, enabling Dapp Nova’s open-source community to contribute improvements to the docs over time. Throughout the project, the writer collaborated closely with Dapp Nova’s engineers and developer evangelists to ensure technical accuracy and to maintain a tone that was both welcoming and professional.
The redesigned documentation had an immediate positive impact on Dapp Nova’s developer ecosystem. By providing clear and structured guidance, Dapp Nova dramatically lowered the barrier to entry for new developers. Key outcomes following the documentation revamp include:
Dapp Nova’s improved documentation not only reduced friction for existing users but also made it easier to attract new developers to the platform. By partnering with Perfect Documentation, Dapp Nova established a sustainable documentation framework that will support its growing community. The company continues to update its docs in collaboration with Perfect Documentation, ensuring that as Dapp Nova evolves, its developer resources remain top-notch and up to date.
Perfect Documentation, your one-stop solution for all Technical Documentation needs